Terms & Conditions
Last Updated: 09 April 2026
1. Introduction
These Terms & Conditions govern your use of Hoffstee’s services. By engaging our services, you agree to these terms.
2. Services
We provide web design, branding, digital marketing, and related creative services.
3. Pricing & Payments
- A 50% non-refundable deposit is required before work begins.
- The remaining 50% is due upon project completion.
- All payments are handled manually via invoices sent by email.
- No online payment system is used.
- Hourly rates may apply for additional or out-of-scope work.
4. Refunds
Refunds are only provided if Hoffstee is unable to complete the project, even after reasonable buffer time. Deposits are non-refundable.
5. Client Responsibilities
- Providing accurate information
- Supplying required content and materials
- Timely communication
- Approving work within reasonable timeframes
6. Intellectual Property
Final deliverables become the client’s property upon full payment. Hoffstee retains rights to showcase work in portfolios and marketing materials.
7. Project Timelines
Timelines depend on client responsiveness, content delivery, and project complexity. Delays caused by the client may extend delivery dates.
8. Liability
We are not liable for indirect, incidental, or consequential losses arising from the use of our services.
9. Third-Party Tools
We may use third-party platforms (hosting, analytics, marketing tools). We are not responsible for their performance or policies.
10. Governing Law
These terms are governed by the laws of New South Wales, Australia.
11. Contact
For questions about these Terms & Conditions, contact us at hello@hoffstee.com.au.